Case Study

Macerich

Scottsdale Fashion Square: July 2016 - April 2021
Fashion Outlets Chicago: November 2025 - present

Macerich
Macerich Macerich

Macerich

Scottsdale Fashion Square & Fashion Outlets Chicago

Scottsdale Fashion Square

Scottsdale Fashion Square is a 1.9 million square foot super-regional shopping center that is renowned for its luxury collection with brands like Gucci, Louis Vuitton, Prada, Cartier, and Bottega Veneta. Soozan Baxter Consulting was retained in summer 2016 to thwart a ground-up, competitive luxury project in the market. Soozan Baxter’s focus was on the center’s redevelopment, with a keen eye on the luxury wing, anchored by Neiman Marcus.

Soozan Baxter Consulting, who led the brand discussions, built on the legacy of luxury that already was in place, and thereby increased the number of luxury tenants within Scottsdale Fashion Square. Beyond the amplification of premium brands in the center, the redevelopment included the creation of a grand arrival point, anchored by Nobu, Ocean 44, and Francine, outside of the Neiman Marcus court; soaring storefronts to showcase the latest retailer prototypes; new finishings within the center including lighting and flooring; and a world-class marketing program.

The accolades and press recognition of the redevelopment of Scottsdale Fashion Square celebrated a well-executed vision and cements the reputation of this center. Soozan Baxter Consulting continued to work with the client to add more to the “who’s who” of luxury brands at the center and served as a brand ambassador of the project. Her efforts led to the company embarking on a second luxury redevelopment.

Fashion Outlets Chicago

In the fall of 2025, Macerich brought on Soozan to amplify the luxury offerings at Fashion Outlets Chicago, the company’s dominant jewel in the Midwest. The top-ten outlet for sales performance is a one-of-a-kind with its enclosed environment, art from renowned designers, and personal shopping amenities. She was brought on to continue the leasing successes of this top-performing center, which is home to Gucci, Brunello Cucinelli, Burberry, and Jimmy Choo.

Quick Facts

Location

Fashion Square, Scottsdale, AZ


Select Retail Transactions

  • Saint Laurent
  • Cartier
  • Bottega Veneta
  • Bulgari
  • Dior
  • Louis Vuitton Men
  • Golden Goose
  • Christian Louboutin
  • Balenciaga
  • Dolce & Gabbana

Fun Fact

The spa-like restrooms in the luxury section of Fashion Square are a result of primary research conducted with the tenant community when the redevelopment efforts took flight.